MOSCOW, October 1 – Novosti. Time-tested ways to deceive inattentive customers at the checkout are still relevant, whether it is a discrepancy between the price on the price tag and on the check, a 1 + 1 promotion, double scanning of goods, and so on, Olga told Prime agency Lebedinskaya.
They cheat even with loyalty cards, she continues.
“More often there are two variants of such deception: the first is the replacement of the loyalty card at the time of placing the goods from the basket to the checkout to pay for it, as a result of which bonuses are credited to the card of another buyer (or cashier), and then his card is returned to the buyer, but without bonuses” , the expert noted.
If we talk about canceling the purchase so that the money is not returned to the buyer and he was forced to pay for the goods twice, then this is impossible, the interlocutor assures
However, if a message about debiting money has arrived, and the cashier says that the payment has not gone through, then you should return the money using a chargeback, that is, contact your bank directly.
If a banking organization finds grounds for a return, then the money will be debited from the seller’s account and transferred back to the buyer, Lebedinskaya sums up.
